Legal & Privacy Policy

Notarized by Chantell We provides professional mobile notary and loan signing services throughout New York. This Legal & Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

When you book mobile notary services, loan signing appointments, or contact us through NotarizedByChantell.com, we may collect:

Full name
Phone number
Email address
Mailing address
Identification details required for notarization under New York law
Appointment details
Payment information (processed securely by third-party providers)

We collect only the information necessary to provide compliant and professional notary services in New York.

How We Use Your Information

Your information is used to:

Schedule and confirm notary appointments
Provide general notary work and loan signing services
Process payments securely
Maintain legally required notary records
Send appointment reminders and service updates
Comply with New York State notary regulations

We do not sell, rent, or trade your personal information.

Payment Processing & Security

Payments for notary and loan signing services are processed securely through trusted third-party payment providers such as Stripe or Square. We do not store full credit card numbers or sensitive financial data on our website servers. Reasonable administrative and technical safeguards are implemented to protect your personal information.

Information Sharing

We may share information only when required by law, subpoena, or court order, or when necessary to complete a signing with an authorized lender, title company, escrow officer, or contracting party. We do not share personal data for marketing purposes.

Record Retention

Certain information may be retained as required under New York State notary laws and industry compliance standards. These records are maintained securely and accessed only when legally necessary.

SMS Consent

"Mobile opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes."

SMS Terms & Conditions
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from NotarizedbyChantell, you may receive messages related to the following (provide specific examples):
Conversation external
Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your [appointments/billing, etc.]..
Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:
You may opt in to receive SMS messages from NotarizedbyChantell in the following way :
Verbally, during a conversation

Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our https://www.notarizedbychantell.com/legal-privacy-policy and https://www.notarizedbychantell.com/legal-privacy-policy pages.
Message frequency may vary